At robgriggs.co.uk we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, robgriggs.co.uk, and use our services.
1. Information We Collect
Personal Data
When you visit our website or interact with our services, we may collect personal information that you voluntarily provide, such as:
- Contact Information: Name, email address, phone number
- Usage Information: Pages visited, time spent on site, click patterns, and interactions
- Device Information: IP address, browser type, device type, operating system
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalise and improve your experience on our site. Cookies are small data files stored on your device. Our site uses both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) for various purposes:
- Essential Cookies: Necessary for website functionality and security
- Analytical Cookies: To help us understand how users interact with our site, we use cookies to track and analyse site performance
2. Use of Google Analytics
Our website uses Google Analytics to gather information about user interactions, such as pages visited, traffic sources, and time spent on our site. This helps us understand how users engage with our website and improve our services.
- Data Collected: Google Analytics collects anonymised data (no personally identifiable information) using cookies to analyse website performance.
- Opt-Out: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use the information collected from you in the following ways:
- To Improve Our Services: Analysing user behaviour to enhance our website functionality and offerings.
- Marketing and Communication: To send promotional materials, updates, and relevant content (only if you’ve opted in).
- Security and Compliance: Ensuring the security of our website and compliance with applicable laws.
4. How We Share Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Service Providers: Trusted third-party companies that assist us with website analytics, data processing, and customer support.
- Legal Compliance: When required by law or in response to valid legal requests to protect the rights, safety, or property of robgriggs.co.uk
5. Your Data Choices and Rights
- Access and Update: You may access, correct, or update your personal information by contacting us at rob@robgriggs.co.uk
- Opt-Out of Cookies: You can manage cookies through your browser settings to block or delete cookies from your device.
- Unsubscribe from Communications: If you wish to stop receiving communications, you may unsubscribe by following the instructions provided in our emails or contacting us directly.
6. Data Security
We employ industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: rob@robgriggs.co.uk
- Address: The Wrens, Thetford, Norfolk, IP24 2YW